SHIPPING, RETURN & REFUND POLICY

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SHIPPING, RETURN & REFUND POLICY

BRC SUPERSTORE will handle all Shipping, Returns and Refunds of items purchased and sent directly to customer from BRC SUPERSTORE. All items purchased from an Affiliate Store must be handled by that Affiliate Store. BRC SUPERSTORE is not responsible for any SHIPPING, RETURNS OR REFUNDS from purchases made through affiliate stores.

It is the sole responsibility of the customer to understand BRC SUPERSTORE'S Policies before making any purchases from BRC SUPERSTORE.

It is the sole responsibility of the customer to understand BRC SUPERSTORE'S AFFILIATES Policies before making any purchases from them through BRC SUPERSTORE'S links.

It is the sole responsibility of the customer to know whether BRC SUPERSTORE is ordering on behalf of customer with an AFFILIATE link and to know said AFFILIATE'S Policies before making any purchases from BRC SUPERSTORE.

ALL AFFILILATE SHIPPING, RETURNS AND REFUNDS MUST BE DEALT DIRECTLY WITH THE AFFILIATE STORE: RECEIPTS & RETURN INSTRUCTIONS SHOULD BE IN THE BOX ITEM(S) CAME IN.

BRC SUPERSTORE'S Shipping Policy:

Rates are stated on order form please click proper shipping charge according to your total.

- NO SHIPPING REQUIRED [Website eStore, Software online download]
- Up to $49.99 = $6.95
- $50 - $149.99 = $11.95
- $150.00 + = $15.95
- Heavy Items - Exercise Equipment etc. = $39

* BRC SUPERSTORE RESERVES THE RIGHT TO CHARGE EXTRA SHIPPING ON MULTI-ITEM ORDERS THAT EXCEED OUR COST, IF EXTRA SHIPPING IS NOT PAID WITHIN 3 DAYS BRC SUPERSTORE RESERVES THE RIGHT TO CANCEL THE ORDER.

Orders Process between 2-5 days.
Shipping between 2-7 days (7-21 days for heavy items).

Delivery times may be longer for items that require ground only shipping or items that may be on back order.

Alaska and Hawaii
Shipping to Alaska and Hawaii may require an additional time.

You may upgrade to Express or Overnight shipping on some items. Request must be by email and include the Order Number. We will let you know the additional charges within 24 hours.

Shipping varies depending on item and circumstance. We may ship by Trucking Company, FedEx, UPS or US Mail.

BRC SUPERSTORE'S Cancellations:

You may cancel your order or item(s) on your order within 24 hours or if it is on BACK ORDER ONLY. Please email us at: CancelOrder@BestRateCom.net and give your Order Number and which item(s) you wish to cancel.

BRC SUPERSTORE'S Returns:

You may return your item(s) within 30 days of receiving your order, you may return any item for a full credit or refund under any of the following circumstances:

· Item is in new condition with original packaging unopened
· Makeup item does not meet color expectations and is unopened
· Item was received damaged or defective
· Incorrect item was shipped

Please make sure you let us know the reason for your return:

"C" - Makeup color not as expected
"M" - Received an item that was not ordered
"D" - Item was damaged, defective, or missing parts
"O" - Other (please describe)

We'll also provide free RETURN SHIPPING if your return is the result of our error and item was the direct purchase through BRC SUPERSTORE and not one of our affiliate stores.

We will either have UPS pick up the return or after we receive your return we will issue a refund check for your UPS Ground or US Mail shipping charges. DO NOT SEND US Priority Mail. DO NOT SEND C.O.D., we will refuse the charges and it will be returned to you.

SPECIAL CIRCUMSTANCES MAY REFUSE ITEM FROM DELIVERY COMPANY AND ITEM WILL RETURN TO SENDER AND REFUND WILL BE PROCESSED WITHIN 30 DAYS.

We're sorry, but we do not accept returns of opened items (unless damaged) or items returned more than 30 days after delivery (unless stated otherwise; some items like exercise equipment may have a 45-60 day Guarantee.

BRC SuperStore orders with BRC Order Form or PayPal Order Form do not refund shipping.

BRC SUPERSTORE'S Refund Policy

Your refund will be in the form of:

1. Store Credit
2. Credit to your Credit Card
3. Refund Check by mail
4. PayPal

You do not get to choose which type of refund you receive, usually refund will be in the form the original payment was made. Refund method depends on item and reason for return. Refunds to Credit Cards may be for item only, shipping is not refundable.

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